Extended Stay America - San Francisco - San Mateo - Sfo

1830 Gateway Dr, San Mateo, CA, United States, 94404show map
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Rooms and Guests
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Highlights
6
GoodBased on  21 reviews
Overview

The business 2-star Extended Stay America San Francisco - San Mateo - Sfo offers non-smoking guestrooms. Extended Stay America San Francisco - San Mateo - Sfo opened its doors in 1997.

A convenient location of Extended Stay America San Francisco - San Mateo - Sfo provides an easy access to San Mateo Event Center within a 25-minute walk. It is about 5 km away from the center of San Mateo.

It will take a 20-minute drive to get to San Francisco International airport.

Rooms

There are 136 guestrooms featuring deluxe king studio, king studio and standard queen studio equipped with individual climate control, wireless internet, a private safe, multi-channel TV and a dressing room. They also have a microwave, a fridge and a toaster available for self-catering.

Eat & Drink

Guests can have breakfast in the bar every morning. Several dining options include Red Robin Burger & Spirits and Mimi's Cafe which offer menus of American and Vegetarian meals and placed 450 meters away from the hotel.

Services

The property features a free private car park, free self-parking and a safety deposit box.

Relax

Leisure facilities, such as a library, a tennis court and a golf course, are provided on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2012.  Number of rooms:   136.

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Facilities
Wi-Fi
Parking

Paid parking

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

Food/ Drinks

Coffee/Tea in lobby

Spa and relaxation

Spa centre

Laundry
TV

Flat-screen TV

Sports & Fitness

  • Water sports
  • Tennis court
  • Golf course
  • Racquetball

Services

  • Laundry

Dining

  • Continental breakfast
  • Coffee/Tea in lobby

Children

  • Children's play area

Spa & Leisure

  • BBQ facilities
  • Spa centre
  • Sauna

Room features

  • Air conditioning
  • Heating
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Bath/ Shower
  • Hair dryer
  • Free toiletries

Self-catering

  • Kitchen
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • Telephone

Room decor

  • Carpeted floor
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Good to know
Check-infrom 3 pmFREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 18 yearsExisting beddingFREE
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Restaurants
  • City landmarks
Mimi's CafeMimi's Cafe1400 ft2208 Bridgepointe Pkwy
ABC Seafood RestaurantABC Seafood Restaurant1500 ft973 East Hillsdale Blvd
Armadillo Willy'sArmadillo Willy's1500 ft2260 Bridgepointe Pkwy
Bjs Restaurant & BreweryBjs Restaurant & Brewery1500 ft2206 Bridgepointe Pkwy
Hokkaido Seafood BuffetHokkaido Seafood Buffet1500 ft2200 Bridgepointe Parkway
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B Street BilliardsB Street Billiards2.4 mi
American LegionAmerican Legion1.7 mi
Peninsula Social ClubPeninsula Social Club2.5 mi
Masonic Temple of San MateoMasonic Temple of San Mateo2.6 mi
University of PhoenixUniversity of Phoenix2.5 mi
San Mateo Arboretum SocietySan Mateo Arboretum Society2.2 mi
Schwab Family FoundationSchwab Family Foundation1.1 mi
Schwab Foundation For LearningSchwab Foundation For Learning1.1 mi
Parent Effectiveness TrainingParent Effectiveness Training2.9 mi
Hiller Aviation MuseumHiller Aviation Museum3.4 mi601 Skyway Rd
San Mateo County History MuseumSan Mateo County History Museum5.6 mi2200 Broadway St
FiloliFiloli6.3 mi86 Canada Rd
South San Francisco Conference CenterSouth San Francisco Conference Center9.2 mi255 S Airport Blvd
The Stanford Shopping CenterThe Stanford Shopping Center9.8 mi680 Stanford Shopping Ctr
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Getting around
Airports
San Carlos (SQL)3.7 mi
Train
Hayward Park Caltrain1.6 mi
Hillsdale Caltrain1.7 mi
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Reviews
6.2
GoodBased on  21  reviews
  • 6.6
    Good

    Staff were very cheerful, helpful and the room was very clean.

    The odor coming from an open floor drain was unpleasant.

  • 10.0
    Exceptional

    Vía at the front desk was always smiling and very helpful

  • 3.2
    Guest rating

    Didn't clean my room. Bed was horrible. Check-in process took too long and the whole hotel looked very dirty. When checking out couldn't get a receipt as the office was closed and they didn't put a receipt under the door either.

  • 6.2
    Good

    Lovely people & very helpful

    Room was a bit dirty in places - I dropped my watch behind bedside cabinet & OMG I had to wash my watch!!

  • 7.4
    Very good

    clean quiet room, good internet access

    might as well advertise as no breakfast very bad set up,

  • 9.2
    Superb

    I liked how the staff let me extend check out til 12:00pm free of charge.

    Nothing, my experience was great.

  • 3.2
    Guest rating

    The night we got there the lady was really nice.

    The next day the employees were really rude. The place really sucks especially when you have crackheads smoking outside

  • 3.2
    Guest rating

    Nothing

    1. It was dirty 2. Nothing in the kitchen, only two towels in the bathroom. 3. Police showed up for another room. 4. Overpriced for what you get.

  • 3.2
    Guest rating

    There was not anything I liked it was just really bad I recommend no one book this

    This hotel may look nice in pictures but it looks nothing like the pictures. My bad experience first started when checking in. The staff was no where in sight and it latterly took 15 minutes for him to show up and cheek us in. Once he was done checking us in I walked into my room and it smelled like some one smoked in there. I first thought to my self " aw man I accidentally got a smoking room." But I checked out side the door and it said no smoking. At that moment I also noticed that the window was open as if to air out the room. I went back to the front desk and I asked the man if u got a smoking room or non smoking. He then went on his computer to cheek and said non smoking and then he apologized for the smell. I had not told him about the smell yet he knew that it smelled like that and did not disclose this information before I cheeked in. I was very upset because I do not smoke my self so why should I smell it. He told me they were all booked and could not swich me rooms so I just stayed. At that point I was very exhausted and just wanted to rest. When I went back to my room I was unpacking a couple of things and suddenly I hear the door open and it was the man from the front desk he apologized but I asked him "is this how it works at this hotel you just walk-in when you want without knowing." He apologized once again came in to the room without my permission to place a plastics cup on the counter and left. My question is why in the world would you come in with out knoking or permission to a guset room just to bring a plastic cup that I did not ask for? I was finally able to rest and when checking out agian the women in staff was very aggressive she looked at me and said" what do you need?" I told her I was checking out and she said " OK give me the key." I give her the key she did what she had to do gave me the receipt and said "have a nice day." Well at least she said one nice thing.

  • 7.4
    Very good

    Room was close to parking for easy unloading. Room was great for the price and a quick overnight stay.

    Front desk staff wasn't very friendly. Grab and go breakfast had slim pickings.

  • 7.4
    Very good

    nothing fancy hotel but they got all what you need.

    i left my baby's bed guard. when i returned for it the following day, they said they threw it away. i wish they could have kept it for a while or called the customer. it doesnt belong to them so they dont have any right to throw it away. they have all my numbers. it's something other hotels would do for customer service but they didnt. the front office staff were all snooty except for the filipina named Ruby. she was friendly.

  • 2.4
    Guest rating

    bad service, bad stuff attitude, bad facility. I got cold because air conditioner didnt work at all, no water in room. the stuff is so mean, didnt give any help when you ask them, I sent Email to them to ask for receipt, no any response. dont stay here anymore, you can find a warm hotel with this price. high price, low service!

  • 9.6
    Exceptional

    Besides the delay on my check out everything was perfect.

    I spent 20 minutes to check out because they do not have any money to give back my deposit ($100)

  • 10.0
    Exceptional

    General Manager is excellent and very helpful

    Nothing at all

  • 4.6
    Guest rating

    The people at the front desk were friendly and attentive.

    The room that we first booked was not clean and prepared. I called front desk and they switched the room with no problem, quick and easy. But I had requested a king bed but received a standard size. After all of that I decided to not bother because It was late and I was exhausted.

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Highlights
6
GoodBased on  21 reviews
Good to know
Check-infrom 3 pmFREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 18 yearsExisting beddingFREE
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
San Carlos (SQL)3.7 mi
Train
Hayward Park Caltrain1.6 mi
Hillsdale Caltrain1.7 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
0Guests / room